PRIVACY POLICY & PERSONAL DATA PROTECTION NOTICE
1. INTRODUCTION
Triko Archi Designs ("Triko", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy and Personal Data Protection Notice explains how we collect, use, process, store, disclose and protect personal data when you visit or use trikoarchi.com (the "Website"), contact us, submit an enquiry, request our services, or otherwise communicate with us.
This Notice is intended to comply with the Personal Data Protection Act 2010 (Act 709) and applicable Malaysian personal data protection requirements.
By using our Website or voluntarily providing your personal data to us, you acknowledge that you have read and understood this Notice.
2. WHO WE ARE
The Website is operated by:
Triko Archi Designs
Company Registration No.: 202103037548 (CT0085155-P)
Registered Address: 53, Jalan USJ 2/4Q, 47600 Subang Jaya. Malaysia.
Email: info@trikoarchi.com
Telephone: 6019-522-1690
For personal data protection enquiries, please contact us using the details above.
3. PERSONAL DATA WE MAY COLLECT
Depending on how you interact with us, we may collect the following information:
3.1 Information You Provide Directly
This may include:
Full name
Company name
Email address
Telephone or mobile number
Property or project address
Project type
Project requirements and preferences
Estimated project budget
Information contained in your enquiries or messages
Drawings, photographs, plans or other documents you voluntarily provide
Any other information you choose to provide to us
3.2 Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of visits
Referring website
General Website usage information
Cookies and similar technologies
This information may be collected through our hosting provider, analytics services or other Website technologies.
4. HOW WE COLLECT PERSONAL DATA
We may collect personal data through:
Contact and enquiry forms on our Website
Email correspondence
Telephone or messaging communications
Consultations and meetings
Project enquiries
Documents or photographs submitted by you
Social media platforms
Our Website and cookies
Referrals or business contacts
Other lawful interactions with you
Where reasonably practicable, we will provide information about the purposes for which your personal data is collected at or before the point of collection.
5. PURPOSES OF COLLECTING AND PROCESSING PERSONAL DATA
We may collect and process your personal data for purposes including:
Responding to your enquiries and requests;
Contacting you regarding potential architecture, interior design, renovation, construction or related projects;
Understanding your project requirements;
Preparing proposals, quotations, designs or other project-related information;
Providing and managing our professional services;
Communicating with you regarding projects or services;
Managing appointments, consultations and meetings;
Maintaining business and client records;
Improving our Website, services and customer experience;
Understanding Website traffic and usage;
Conducting marketing and business development activities where permitted;
Sending relevant information about our services, projects or company where you have consented or where otherwise permitted by applicable law;
Protecting the security and integrity of our Website and systems;
Detecting, preventing and addressing fraud, misuse or security incidents;
Complying with legal, regulatory or governmental requirements; and
Any other purpose that is notified to you at the time your personal data is collected.
We will not intentionally collect personal data that is unnecessary for the relevant purposes.
6. CONSENT AND YOUR CHOICES
Where consent is required under applicable law, we will seek your consent before processing your personal data for the relevant purpose.
You may withdraw your consent to certain processing activities by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Please note that withdrawing consent may affect our ability to provide certain services, respond to enquiries or continue certain business activities.
7. DISCLOSURE OF PERSONAL DATA
We will not sell or rent your personal data.
Where reasonably necessary for the purposes described in this Notice, we may disclose or provide access to personal data to selected third parties, including:
Our employees and authorised personnel;
Professional consultants and advisers;
Architects, engineers, designers and other project consultants;
Contractors, suppliers and project-related service providers;
Website hosting and technology service providers;
Website analytics and digital marketing service providers;
IT, cloud storage and software service providers;
Payment or financial service providers, where applicable;
Legal, accounting or professional advisers;
Government authorities, regulators or law enforcement agencies where required or permitted by law; and
Other parties where you have authorised or requested us to do so.
Where third parties process personal data on our behalf, we will take reasonable steps to ensure that appropriate safeguards are applied.
8. CROSS-BORDER TRANSFER OF PERSONAL DATA
Some of our service providers may store or process information outside Malaysia.
Where personal data is transferred outside Malaysia, we will take appropriate steps to comply with applicable Malaysian personal data protection requirements and to ensure that reasonable safeguards are applied to the transferred information.
9. COOKIES AND WEBSITE TECHNOLOGIES
Our Website may use cookies and similar technologies to improve Website functionality, understand visitor behaviour and improve our services.
Cookies may be used for purposes such as:
Website functionality;
Security;
Remembering preferences;
Website performance;
Analytics;
Understanding Website traffic; and
Marketing or advertising, where applicable.
You may adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect the functionality of the Website.
Where third-party analytics or advertising services are used, their own privacy policies may also apply.
10. GOOGLE ANALYTICS, ADVERTISING AND THIRD-PARTY SERVICES
We may use third-party services such as analytics, advertising, social media, website hosting, forms, maps or other technology providers.
These services may collect information about your interaction with our Website in accordance with their respective privacy policies.
Where applicable, such services may include:
Google Analytics;
Google Ads;
Meta;
LinkedIn;
YouTube;
Website hosting and security providers; and
Other third-party platforms integrated into the Website.
The actual third-party services used by Triko may change from time to time.
11. RETENTION OF PERSONAL DATA
We will retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, to maintain appropriate business records, to resolve disputes, to enforce agreements, or to comply with legal and regulatory obligations.
When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to applicable legal requirements.
12. SECURITY OF PERSONAL DATA
We take reasonable administrative, technical and organisational measures to protect personal data against:
Unauthorised access;
Unauthorised disclosure;
Loss;
Misuse;
Alteration;
Destruction; and
Other unlawful or unauthorised processing.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
You should therefore avoid submitting highly sensitive or confidential information through ordinary Website forms unless specifically requested by us through an appropriate secure channel.
13. DATA ACCURACY
We take reasonable steps to ensure that personal data held by us is accurate, complete and up to date where necessary for the purposes for which it is processed.
You are responsible for providing accurate information and informing us if your personal data changes.
14. YOUR RIGHTS
Subject to applicable law and any relevant exceptions, you may have rights to:
Request access to personal data held by us;
Request correction of inaccurate, incomplete or outdated personal data;
Withdraw consent where consent is the applicable basis for processing;
Request information regarding the processing of your personal data; and
Exercise other rights available under applicable Malaysian personal data protection laws.
Requests should be made in writing using the contact details provided in this Notice.
We may need to verify your identity before processing an access, correction or other personal data request.
15. MARKETING COMMUNICATIONS
Where permitted by applicable law, we may contact you regarding our services, projects, company updates or promotional information.
You may request that we stop sending marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the relevant communication.
16. CHILDREN'S DATA
Our Website is intended primarily for adults and persons capable of entering into legally binding arrangements.
We do not knowingly seek to collect personal data from children for marketing purposes.
If you believe that a child has provided personal data to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.
17. THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites, social media platforms or other external services.
We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policies of those third parties before providing them with personal data.
18. DATA BREACHES
If we become aware of a personal data breach requiring notification under applicable Malaysian law, we will take appropriate steps to investigate, contain and address the incident and make notifications where legally required.
Applicable Malaysian guidance provides for notification to the Personal Data Protection Commissioner within the prescribed timeframe where the relevant notification criteria are met.
19. CHANGES TO THIS NOTICE
We may update this Privacy Policy and Personal Data Protection Notice from time to time to reflect changes to our business, Website, technology, services or applicable laws.
The updated version will be published on this page with the revised "Last Updated" date.
You should review this page periodically for the latest version.
20. CONTACT US
If you have any questions regarding this Privacy Policy, wish to access or correct your personal data, withdraw consent, or make a personal data-related request, please contact:
Triko Archi Designs
Email: info@trikoarchi.com
Telephone: 6019-522-1690
We will endeavour to respond to your request within a reasonable period and in accordance with applicable law.
21. GOVERNING LAW
This Privacy Policy and Personal Data Protection Notice shall be governed by and interpreted in accordance with the laws of Malaysia.
© 2026 Triko Archi Designs. All rights reserved.
